Job no: 504732
Work type: Full time permanent
Location: Australia - New South Wales - Sydney
Categories: Consulting and Strategy
As the Technical Writer & Document Specialist you will work with Ventia’s subject matter experts (SMEs) to write and edit technical documentation while ensuring compliance with Ventia’s governance approach and applicable standards and regulations.
Engage with Process Owners and SMEs from SHEQ and other Functions to design and develop policies, processes, technical documentation (management plans, work instructions, reference guides etc.), coordinating document finalisation and approvals.
Provide technical advice for development and design of documents policies, standards, processes, technical documentation, forms and templates, reference guides etc.
Research and propose template designs and branding working in conjunction with the Branding, Marketing and Communications team to enhance user understanding and experience.
Capability to develop and maintain draft documents, including the preparation of any forms, templates or attachments to support processes and systems.
Support the improvement of document content presentation/branding by championing/driving transfer of documents to defined templates.
Working in conjunction with the SMEs and Process Owners facilitate, document reviews and updates, at defined intervals or as requested by the document users ensuring currency and utilisation.
Manage and publish document files within the Management System working with the System Administrators within Functions.
Support the creation of a team culture that delivers high level performance, delivering against the BMS strategy, SHEQ Objectives and Goals.
To be successful in this role you will be an exceptional team player who continually contributes to the team, actively listens to, and build positively on others’ ideas, and has the ability to effectively communicate with a range of internal stakeholders.
Coursework in professional/technical writing, communications, or a related area of study is required; Bachelor’s degree is preferred. Advance skills in applicable Microsoft Suite (Word, e-forms) and Acrobat pdf writer.
Minimum 2 years of professional/technical writing experience in a regulated service industry or manufacturing environment is preferred.
Proven ability to research and interpret regulations, external standards etc. to define policies, standards, guidance documents, manuals etc. working in conjunction with SMEs from cross-functional functions/divisions.
Expertise in Document Management Systems and records management within a SharePoint Online environment particularly experienced in workflow management and Metadata management.
Sound understanding of ISO management systems suite of standards (e.g. 9001, 45001, 14001 etc.) and other regulatory obligations AS/NZ.
Ventia is one of Australasia’s largest dedicated infrastructure service providers. We help our clients to keep critical infrastructure working for our communities.
How to apply
for further information regarding this position please contact a member of our recruitment team via
We respectfully request no agency submissions.
Advertised: AUS Eastern Standard Time 15 Apr 2019
Applications close: AUS Eastern Standard Time
31 May 2019
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